Privacy Policy

Scope of This Privacy Policy

This Privacy Policy applies when you interact with De Fans Real Estate as a website visitor, buyer, seller, landlord, tenant, investor, property owner, developer contact or other person interested in our services.

Information We May Collect

We may collect identity and contact information, property requirements, transaction information, technical information such as IP address and browser/device data, and other information reasonably required for legitimate real estate, compliance or website purposes.

• Name, email address and phone number
• Property type, location, budget and timeframe
• Property ownership or listing information you provide
• IP address, browser/device type, pages viewed and referral source

How We Collect Information

We may collect information through website forms, email, telephone, property enquiries, viewings, transaction communications, cookies and analytics, and from lawful third-party or public sources relevant to a property transaction.

How We Use Personal Information

We may use personal information to respond to enquiries, source suitable properties, arrange viewings, facilitate transactions, maintain records, improve our website, protect our systems and comply with applicable UAE legal and regulatory obligations.

Legal Basis and Lawful Processing

We process personal data where an appropriate lawful basis exists, including consent where required, contractual necessity, legal obligations, legitimate interests where permitted, or another basis recognised under applicable UAE law.

Marketing Communications

Where permitted and where any required consent has been obtained, we may send relevant property, project or market communications. You may opt out of direct marketing at any time by contacting us.

Cookies and Analytics

Our website may use essential, preference, analytics and marketing cookies or similar technologies. Please see our Cookie Policy for more information.

Sharing Information

Where appropriate and lawful, information may be shared with property owners, developers, counterparties, professional advisers, IT and hosting providers, Dubai Land Department, RERA or other competent authorities.

International Data Transfers

Some service providers may process or store information outside the UAE. Where international transfers occur, we seek to apply appropriate safeguards required by applicable UAE law.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required or permitted by law, regulation, contractual requirements or legitimate compliance needs.

Information Security

We use reasonable administrative, organisational and technical measures designed to protect personal data against unauthorised access, misuse, loss, alteration or disclosure.

Your Privacy Rights

Subject to applicable UAE law, you may have rights to request access, correction, deletion, restriction, portability, withdrawal of consent or other legally available controls over your personal data.

Third-Party Services

Our website may contain third-party links, maps, embedded content or integrations. Third parties may process information under their own policies and practices.

Children's Privacy

Our website and real estate services are not directed at children, and we do not knowingly seek to collect children's personal information for marketing purposes.

Real Estate Enquiries

Information submitted in a property enquiry may be used to assess your requirements and may be communicated to appropriate property owners, developers, authorised representatives or authorities where necessary and lawful.

Policy Updates

We may update this Privacy Policy to reflect changes to our website, services, business practices or applicable legal requirements. The latest version will be published on this page.

Contact Us

De Fans Real Estate
Dubai, United Arab Emirates
Email: info@defansrealestate.com
Telephone: +971 56 222 9991